Ford

216 East Orvis Street
Directions Massena, NY 13662

  • Sales: (888) 834-0231
  • Service: (888) 478-0226
  • Parts: (888) 821-9678

SALES: 8am-7pm
PARTS & SERVICE: 7:45am-5pm

Ford Certified Service Center

 
"Frenchie's Ford uses the industry's best factory trained technicians along with the highest quality equipment to service your vehicle. Regular maintenance helps to prevent unnecessary maintenance costs and repairs."
~ Service Manager


We Have The Equipment To Get The Job Done!

5 Hoists
  
 New State of the Art Vehicle Alignment System

 Wheel and Tire Mounting and Balancing
(wheels up  to 24")

 Ford Essential Special tools
 











PICK UP and DELIVERY Service- We are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! For your convenience we also provide a pick up and delivery service daily. 

TRANSPORTATION OPTIONS- We have a local shuttle van to provide a quick lift for you, as well as pick you up at your desired time.Convenient rental cars are available for customers whose vehicle may have to be kept overnight.

Sales Hours

  • Monday 8:30AM - 7 PM
  • Tuesday 8:30AM - 7 PM
  • Wednesday 8:30AM - 7 PM
  • Thursday 8:30AM - 7 PM
  • Friday 8:30AM - 7 PM
  • Saturday 8:30AM - 3 PM
  • Sunday Closed
See all department hours

Dealership Hours

  • Monday 8:30AM - 7 PM
  • Tuesday 8:30AM - 7 PM
  • Wednesday 8:30AM - 7 PM
  • Thursday 8:30AM - 7 PM
  • Friday 8:30AM - 7 PM
  • Saturday 8:30AM - 3 PM
  • Sunday Closed

Parts Dept. Hours

  • Monday 8:00AM - 5:00PM
  • Tuesday 8:00AM - 5:00PM
  • Wednesday 8:00AM - 5:00PM
  • Thursday 8:00AM - 5:00PM
  • Friday 8:00AM - 5:00PM
  • Saturday Closed
  • Sunday Closed

Service Dept. Hours

  • Monday 8 AM - 5 PM
  • Tuesday 8 AM - 5 PM
  • Wednesday 8 AM - 5 PM
  • Thursday 8 AM - 5 PM
  • Friday 8 AM - 5 PM
  • Saturday Closed
  • Sunday Closed
Frenchie's Service Goals for You

Well Informed- Before, during, and after a repair we will make sure you are well informed about the status of your vehicle and recommended maintenance items.                                 
Fixed Right- We take pride in our knowledgeable and dedicated service team. The Frenchie's service team consists of many years of experience and certified training. 

We work to make sure your vehicle is "FIXED RIGHT THE FIRST TIME!"

Completely Satisfied- Frenchie's has a 100% customer service commitment and we are focused on only one thing, your complete satisfaction.

Affordable-  To make sure that you save on your vehicle's maintenance and repairs, we make FordOwner.com available directly on our website. Once registered and logged in, you will find information and deals specific to your owned vehicle. Click on the image below to visit.


We Provide All Types of  Repairs

   -Major & Minor Engine Repair
   -Transmission Repair 
   -Transmission Rebuilds
   -Computer Diagnostics
   -Computer Reprogramming
   -Suspension Repair
   -Alignments on ALL Makes and             Models

"WILL BEAT ANY COMPETITOR'S QUOTE ON ALL SERVICE WORK. INCLUDING ALL MAKES AND REPAIRS." 
~See Service Manager for details.
AdChoices